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Mountain Collective Customer Support

Mountain Collective March 08, 2013 Mountain Collective / Contact Us

A: Call us toll-free within the US at: (800) 705-6286. If you are calling from outside of the United States, please call us at +1-415-366-5768. You can also email us at: support@themountaincollective.com

Mountain Collective March 06, 2013 Mountain Collective / General Info

A: You will receive two free days of skiing or riding at each of the following destinations:

  • AltaSnowbird (Utah)
  • Aspen/Snowmass (Colorado)
  • Jackson Hole (Wyoming)
  • Mammoth Mountain (Southern California)
  • Squaw Valley/Alpine Meadows (Northern California)
  • Whistler Blackcomb (British Colombia, Canada)
  • Thredbo (Australia)
  • Valle Nevado (Chile) 

This is for each destination, not each mountain, so it includes a total of 12 free days. After you have used your two free days at a Mountain Collective member destination, all single day lift tickets you buy for yourself for the rest of the season will be 50% off the 1-day in-resort rate for the day being used. You will also receive access to exclusive lodging deals. *The single day lift ticket rate is based off of the on-mountain walk-up rate in which you plan to ski at each respective destination. Pass holders also receive a 1 year membership to POW (Protect Our Winter). *If you are a current POW member you get a one year subscription to Powder Magazine.*

*Please note that customers are not eligible to receive 50% off single day lift tickets at both Thredbo in Australia and Valle Nevado in Chile. The two free days for Thredbo and Valle Nevado are only valid for the 2014 summer.

*Customers who purchase their pass during in the spring of 2014 receive 1 additional day at the resort of their choosing. The customer must select from one of the participating Mountain Collective resort partners for the additional day. This selection must be done at the time of purchase and changes to selected resort cannot be changed post-purchase.