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Mountain Collective Customer Support

Mountain Collective August 12, 2014 Mountain Collective / General Info

Yes! If you purchased your 2014/2015 Mountain Collective Pass in the spring, which was prior to the addition of Ski Banff-Lake Louise-Sunshine, your pass will include 2 free days at this resort.

Mountain Collective March 8, 2013 Mountain Collective / Contact Us

A: Call us toll-free within the US at: (800) 705-6286. If you are calling from outside of the United States, please call us at +1-415-366-5768. You can also email us at: support@themountaincollective.com

Mountain Collective March 6, 2013 Mountain Collective / General Info

A: You will receive two free days of skiing or riding at each of the following destinations:

  • AltaSnowbird (Utah)
  • Aspen Snowmass (Colorado)
  • Jackson Hole (Wyoming)
  • Mammoth Mountain (Southern California)
  • Squaw Valley/Alpine Meadows (Northern California)
  • Whistler Blackcomb (British Colombia, Canada)
  • Ski Banff-Lake Louise-Sunshine (Alberta, Canada)
  • Thredbo (Australia)
  • Valle Nevado (Chile) 

This is for each destination, not each mountain, so it includes a total of 14 free days. After you have used your two free days at a Mountain Collective member destination, all single day lift tickets you buy for yourself for the rest of the season will be 50% off the 1-day in-resort rate for the day being used. You will also receive access to exclusive lodging deals. *The single day lift ticket rate is based off of the on-mountain walk-up rate in which you plan to ski at each respective destination. Pass holders also receive a 1 year membership to POW (Protect Our Winter). *If you are a current POW member you get a one year subscription to Powder Magazine.*

*Please note that customers are not eligible to receive 50% off single day lift tickets at both Thredbo in Australia and Valle Nevado in Chile. The two free days for Thredbo and Valle Nevado are only valid for the 2015 summer.