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Mountain Collective Customer Support

Mountain Collective Mar 10 General Info

For the 2015/2016 season, guests will receive two days of skiing or riding at each of the following destinations: AltaSnowbird, Aspen Snowmass, Jackson Hole, Mammoth, Ski Banff-Lake Louise-Sunshine, Squaw Valley/Alpine Meadows, Sun Valley Thredbo (Australia), and Whistler Blackcomb. This is for each DESTINATION, not each MOUNTAIN. After you have used your two days at a Mountain Collective destination, all single day lift tickets you buy for yourself for the rest of the season will be 50% off. You will also receive access to exclusive lodging deals, a 1-year Protect Our Winters membership, and 2 free days at each of our global affiliate destinations, Valle Nevado (Chile) and Hakuba Valley (Japan). Please note: This pass is valid at Thredbo during their winter, which is from June 6, 2015- October 5, 2015.

Mountain Collective Mar 10 Purchases

After you have redeemed your two days at a member destination, simply go to the ticket window at that destination and they will have your name on file as a member of the Mountain Collective. All tickets you buy for yourself for the rest of the season will be 50% off the single-day ticket window rate for your age group on the day it is used. Discounted tickets must be used on a date that has the same ticket window rate as the date you purchased. These tickets are non-transferable and can only be used by the passholder. Also the 50% off discounted rate for Ski Banff-Lake Louse-Sunshine applies to the trimountain pass which includes the shuttle bus.

Please note: The 50% off tickets at Alta/Snowbird only applies to the Interconnect ticket. Valle Nevado (Chile) and Hakuba Valley (Japan) are ineligible for 50% off single-day tickets.

Mountain Collective Mar 10 General Info

After you have redeemed your two days at a member destination, simply go to the ticket window at that destination and present your Mountain Collective Pass. All tickets you purchase for yourself for the rest of the season will be 50% off the single-day ticket window rate for your age group on the day it is used. These tickets are non-transferable and can only be used by the individual whose name is on the Mountain Collective pass. *Please note: The 50% off single day tickets at AltaSnowbird only applies to the Interconnect ticket, and Valle Nevado is not participating in the 50% off single-day tickets deal. Also the 50% off discounted rate for Ski Banff-Lake Louse-Sunshine only applies to the trimountain pass which includes the shuttle bus. Please note, that the global affiliate destinations Valle Nevado (Chile) and Hakuba Valley (Japan) do not qualify for 50% off lift tickets.

Mountain Collective Mar 10 General Info

No. All of the benefits of the Mountain Collective are non-transferable.

Mountain Collective Mar 10 General Info

All purchases are final and the Mountain Collective pass cannot be canceled, refunded, or transferred to another person, even with a fee. We do not guarantee snow conditions, weather conditions, open terrain or number of lifts operating.